Privacy Policy

Effective Date: 18 June 2026

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At Elevate Social (website: https://www.elevatesocial.uk), we are committed to protecting your privacy and handling your personal data in a safe, transparent, and lawful way in accordance with UK GDPR and the Data Protection Act 2018.

1. Who we are

Elevate Social provides social media management, digital marketing, and website-related services.
If you have any questions about this Privacy Policy, you can contact us at:
Email: info@elevatesocial.uk

2. What personal data we collect

We may collect and process the following information when you use our website or services:

First name and last name
Email address
Phone number (optional)
Business name
Website URL
Social media handles
Any information you provide about your business, goals, or marketing needs

We may also collect technical data such as:

IP address
Browser type and version
Device information
Pages visited and time spent on the website

3. How we use your data

We use your personal data to:

Respond to enquiries and provide our services
Deliver services such as audits, consultations, or client work
Communicate with you about bookings or updates
Improve our website, services, and user experience
Analyse website performance and visitor behaviour

4. Cookies and tracking technologies

Our website uses cookies and similar technologies to improve functionality and understand how visitors use our site.

We use Google Analytics to collect anonymised information about website usage, including pages visited, time spent on site, and general user behaviour. This data does not directly identify you.

We also use a cookie consent management tool (Usercentrics) to manage user consent in line with UK GDPR requirements.

Non-essential cookies, including analytics cookies, are only activated if you give consent via the cookie banner.

You can change or withdraw your consent at any time through the cookie settings on our website.

5. Legal basis for processing

We process your personal data under the following lawful bases:

Consent (e.g. marketing communications or cookies)
Contract (to deliver services you request)
Legitimate interests (to improve our services and website performance)

6. Data sharing and third parties

We do not sell your personal data.

We may share your data with trusted third-party service providers who help us operate our business, such as:

Website hosting providers (Wix)
Analytics providers (Google Analytics)
Cookie consent management provider (Usercentrics)

These providers are required to handle your data securely and in accordance with applicable data protection laws.

7. Data storage and security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, or disclosure.

Your data is stored securely through our website hosting and approved third-party tools.

8. Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

For enquiries, leads, and audit submissions, we will retain your data until you request deletion or unsubscribe from communications.

9. Your rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw consent at any time
Request data portability (where applicable)

To exercise any of these rights, please contact:
info@elevatesocial.uk

10. International transfers

While we are based in the UK, some third-party providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your data in line with UK GDPR requirements.

11. Changes to this policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective Date.”

12. Contact us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Elevate Social
Email: info@elevatesocial.uk
Website: https://www.elevatesocial.uk